Equipment Check-in - Revision history

Benoit at 20:55, 10 January 2022

2022-01-10T20:55:52Z

← Older revision		Revision as of 13:55, 10 January 2022
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	=== Order Checkin ===		=== Order Checkin ===
	# Go to order in CurrentRMS, Select the Detail View, Check In Tab, click in the text box		* Go to order in CurrentRMS, Select the Detail View, Check In Tab, click in the text box
	# Scan each items with an Asset Tag		* Scan each items with an Asset Tag
	** Inspect each items as you scan it		** Inspect each items as you scan it
	# For Bulk Items, Select the V menu Checkin item. Enter the # of items returned, # damaged, # lost		* For Bulk Items, Select the V menu Checkin item. Enter the # of items returned, # damaged, # lost

	# If a piece of equipment is damaged, you should use the V menu Checkin and check-in the equipment as damaged		* If a piece of equipment is damaged, you should use the V menu Checkin and check-in the equipment as damaged
	** write a short note on what the issue is.		** write a short note on what the issue is.
	** Post on the slack channel		** Post on the slack channel

Benoit at 20:53, 10 January 2022

2022-01-10T20:53:49Z

← Older revision		Revision as of 13:53, 10 January 2022
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	Here is an overview of the process:		Here is an overview of the process:

	# ~~Use the Checkin Sheet and make~~ sure everything is accounted for.		# Make sure everything is accounted for.
	# Any missing or damaged items is ~~noted on the return sheet &~~ noted on #~~current~~-~~rentals~~ slack channel!		# Any missing or damaged items is noted on #lost-damage-as-used slack channel!
	# Check every single piece of gear for correct functionality		# Check every single piece of gear for correct functionality
	~~# Put photo of all return sheets on #current-rentals slack channel.~~

	== Client Returns ==		== Client Returns ==
	~~Prior to the client arriving, print out the returns form for the order and ADD it~~ to the ~~clipboard in the return column. The return clipboard should have both the (signed) check-out and the returns form for an order. Here is a sample completed form:~~		Equipment should be collected to one of the staging areas.
	~~[[File:Completed Checkin Form~~.~~jpg\|center\|Completed Checkin Form]]~~

	~~Note 1: Make sure~~ to ~~use Download as PDF and print that~~ form. ~~Otherwise~~, ~~there is no pagination and keeping individual sheets with an order is~~ a ~~pain~~.		Before the client leaves, they need to sign the return form. They can elect to wait until we finish inspection, in which case they can get a copy of the return form or they can leave at return.

	~~Note 2: Print the return form either the day before, or the morning of the return to ensure the state of the~~ equipment is ~~correct. Printing~~ the return ~~form on the day of the pick-up results in out of date information~~, ~~and no count~~ in the ~~OUT column~~.		'''If equipment is missing and the client will return with it later, make a note in Slack. they still need to sign the sheet.'''

	~~When the~~ client ~~arrives for their return, get the order clipboard from the Returns column~~.		Ask client about ANY bulb burn-out.

	~~Equipment~~ should be ~~collected~~ to ~~one of~~ the ~~staging areas~~.		As each piece of equipment is inspected, they should be Scanned in CurrentRMS

			=== Order Checkin ===
			# Go to order in CurrentRMS, Select the Detail View, Check In Tab, click in the text box
			# Scan each items with an Asset Tag
			** Inspect each items as you scan it
			# For Bulk Items, Select the V menu Checkin item. Enter the # of items returned, # damaged, # lost

	~~Before the client leaves~~, ~~they need to sign~~ the ~~return form. They can elect to wait until we finish inspection,~~ in ~~which case they can get~~ a ~~copy of~~ the ~~return form or they can leave at return~~.		# If a piece of equipment is damaged, you should use the V menu Checkin and check-in the equipment as damaged
			** write a short note on what the issue is.
			** Post on the slack channel

	~~'''If~~ equipment is ~~missing and the client will return with~~ it ~~later, they still need to sign~~ the ~~sheet (with the missing items)~~ and the ~~sheet should still be sent to checkin@jmlrental~~.~~com - When they return with~~ the missing ~~equipment, a note can be made on the return sheet and an updated photo sent'''~~		At the end, any piece of equipment that is still booked out means that it has not been returned.
			* Use the V menu and mark the equipment as Lost.
			* Post on the slack channel
			* Let the client know of the missing item.

	~~Ask client about ANY bulb burn-out~~.		Be especially diligent with kits to ensure all accessories are returned and none are missing.

	~~As each piece of equipment is inspected~~, ~~they should be marked off~~ on the ~~return form~~.		Once all the order has been processed, double check for any missing gear. Make sure EVERYTHING has been put on the slack channel.

	~~Be especially diligent with kits to ensure all accessories are returned and none are missing.~~		Finalize the order

	~~Missing equipment should be noted and flagged immediately.~~

	'''Take a Picture of any damages and ~~send them with the checkin form~~.'''		'''Take a Picture of any damages and post on slack as a comment.'''

	'''Any equipment that is damaged should have a repair tag affixed to it.'''		'''Any equipment that is damaged should have a repair tag affixed to it.'''

Benoit at 20:38, 31 July 2020

2020-07-31T20:38:46Z

← Older revision		Revision as of 13:38, 31 July 2020
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	# Use the Checkin Sheet and make sure everything is accounted for.		# Use the Checkin Sheet and make sure everything is accounted for.
	# Any missing or damaged items is noted on the return sheet.		# Any missing or damaged items is noted on the return sheet & noted on #current-rentals slack channel!
	# Check every single piece of gear for correct functionality		# Check every single piece of gear for correct functionality
	# ~~Email~~ photo of all return sheets ~~to returns@jmlrental~~.~~com Subject: Return <Order #>~~		# Put photo of all return sheets on #current-rentals slack channel.

	== Client Returns ==		== Client Returns ==

Benoit at 20:37, 31 July 2020

2020-07-31T20:37:26Z

← Older revision		Revision as of 13:37, 31 July 2020
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	== Return Exceptions & Special Cases ==		== Return Exceptions & Special Cases ==
	=== Missing Equipment ===		=== Missing Equipment ===
	If a client return is missing a piece of equipment and it is not readily available, mark the missing piece on the return. If the client says he’ll return it, we give them 24 hours before we charge. If it’s missing, we’ll potentially charge the card on file.		If a client return is missing a piece of equipment and it is not readily available, mark the missing piece on the return & '''put a note on the #current-rentals slack channel'''.
			If the client says he’ll return it, we give them 24 hours before we charge. If it’s missing, we’ll potentially charge the card on file.

	=== Broken Equipment ===		=== Broken Equipment ===
	* If equipment comes back broken:		* If equipment comes back broken:
	# Take a picture of damage, ~~send to return@jmlrental.com~~ with order #		# Take a picture of damage, put on #current-rentals slack channel with order #
	# Make a note on the return sheet, describe damage		# Make a note on the return sheet, describe damage
	# Make note that item was returned damaged in "check in" in current		# Make note that item was returned damaged in "check in" in current
	~~# Text Rachel what the LnD is so she can invoice client.~~
	# If item can be repaired, put on repair shelf with tag indicating what's wrong, if it can't be fixed (or used for parts): trash.		# If item can be repaired, put on repair shelf with tag indicating what's wrong, if it can't be fixed (or used for parts): trash.

Rachel: /* Lights */

2020-03-11T21:20:09Z

Lights

← Older revision		Revision as of 14:20, 11 March 2020
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	=== Lights ===		=== Lights ===
	* All lights should be tested for functionality		* All lights should be tested for functionality
			* check scrims and barn-doors

	=== Kits ===		=== Kits ===

Rachel: /* Camera */

2020-03-11T21:12:30Z

Camera

← Older revision		Revision as of 14:12, 11 March 2020
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	# Check for obvious signs of damage		# Check for obvious signs of damage
	# Let client know, that our Camera Tech will test everything tonight, and they will hear from us tomorrow if they find anything.		# Let client know, that our Camera Tech will test everything tonight, and they will hear from us tomorrow if they find anything.

			*DO NOT "FINALIZE CHECK IN" ON ORDERS WITH CAMERA GEAR

	== Post Inspection ==		== Post Inspection ==

Rachel: /* Broken Equipment */

2020-03-11T21:11:04Z

Broken Equipment

← Older revision		Revision as of 14:11, 11 March 2020
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	=== Broken Equipment ===		=== Broken Equipment ===
			* If equipment comes back broken:
			# Take a picture of damage, send to return@jmlrental.com with order #
			# Make a note on the return sheet, describe damage
			# Make note that item was returned damaged in "check in" in current
			# Text Rachel what the LnD is so she can invoice client.
			# If item can be repaired, put on repair shelf with tag indicating what's wrong, if it can't be fixed (or used for parts): trash.

	=== Broken Globes ===		=== Broken Globes ===

Rachel: /* Camera */

2020-03-11T21:07:19Z

Camera

← Older revision		Revision as of 14:07, 11 March 2020
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	=== Camera ===		=== Camera ===
	*Please note this section is for warehouse check-ins only		*Please note this section is for warehouse check-ins only
	*If Camera Tech is present for return give kit to them and skip this section.		*If Camera Tech is present for return, give kit to them and skip this section.
	# Do a visual inspection of camera parts		# Do a visual inspection of camera parts
	# Make sure correct quantities are present		# Make sure correct quantities are present

Rachel: /* Client Returns */

2020-03-11T21:06:58Z

Client Returns

← Older revision		Revision as of 14:06, 11 March 2020
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	* Pop ups should be opened and checked for rips/ to make sure they aren't wet		* Pop ups should be opened and checked for rips/ to make sure they aren't wet
	* Make sure director's chairs have back and seat		* Make sure director's chairs have back and seat

			=== Camera ===
			*Please note this section is for warehouse check-ins only
			*If Camera Tech is present for return give kit to them and skip this section.
			# Do a visual inspection of camera parts
			# Make sure correct quantities are present
			# Check for obvious signs of damage
			# Let client know, that our Camera Tech will test everything tonight, and they will hear from us tomorrow if they find anything.

	== Post Inspection ==		== Post Inspection ==

Rachel: /* Client Returns */

2020-03-11T21:02:33Z

Client Returns

← Older revision		Revision as of 14:02, 11 March 2020
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	* If Surv is missing ear bud or ear bud is too gross to clean, there are spares on walkie shelf.		* If Surv is missing ear bud or ear bud is too gross to clean, there are spares on walkie shelf.

			=== Production Supplies ===
			* Coolers need to be air dried and then wiped out with alcohol solution
			* Pop ups should be opened and checked for rips/ to make sure they aren't wet
			* Make sure director's chairs have back and seat

	== Post Inspection ==		== Post Inspection ==