Rental Process Workflow

Overall Workflow

File:Rental Overview.png

The 3 main phases of the rental process are:

• Inquiry & Quotes – discuss with client what they need and how much it will cost
• Order Processing – Client goes ahead and we collect client paperwork, issue invoice
• Fullfilment – Client gets and uses the equipment and returns it.

Document Organization

JML Rental embraces the use of electronic documents whenever possible. Client Agreements, contracts, etc… are stored on our server.

All documents are maintained on the JML Server (JMLSvr). The shop computer maps the J: drive to the server for ease of access.

The Server contains two main folders:

• 0 – Rental
• 1 – Production

There is also an administrative Driver on the server than only management should access. This drive is used to store confidential information like contracts, contact information, etc…