Equipment Check-in

Here is an overview of the process:

1. Use the Checkin Sheet and make sure everything is accounted for.
2. Any missing or damaged items is noted on the return sheet & noted on #current-rentals slack channel!
3. Check every single piece of gear for correct functionality
4. Put photo of all return sheets on #current-rentals slack channel.

Client Returns

Prior to the client arriving, print out the returns form for the order and ADD it to the clipboard in the return column. The return clipboard should have both the (signed) check-out and the returns form for an order. Here is a sample completed form:

Note 1: Make sure to use Download as PDF and print that form. Otherwise, there is no pagination and keeping individual sheets with an order is a pain.

Note 2: Print the return form either the day before, or the morning of the return to ensure the state of the equipment is correct. Printing the return form on the day of the pick-up results in out of date information, and no count in the OUT column.

When the client arrives for their return, get the order clipboard from the Returns column.

Equipment should be collected to one of the staging areas.

Before the client leaves, they need to sign the return form. They can elect to wait until we finish inspection, in which case they can get a copy of the return form or they can leave at return.

If equipment is missing and the client will return with it later, they still need to sign the sheet (with the missing items) and the sheet should still be sent to checkin@jmlrental.com - When they return with the missing equipment, a note can be made on the return sheet and an updated photo sent

Ask client about ANY bulb burn-out.

As each piece of equipment is inspected, they should be marked off on the return form.

Be especially diligent with kits to ensure all accessories are returned and none are missing.

Missing equipment should be noted and flagged immediately.

Take a Picture of any damages and send them with the checkin form.

Any equipment that is damaged should have a repair tag affixed to it.

The following sections describe the return procedure for specific equipment.

Grip Equipment

• Do a visual inspection.
• Check for bent legs or risers

Flags & Scrims

• Visually inspect individual Scrims & Flags
• Note any tears or rips

Overheads

We zip tie our overhead bags close so we know if an overhead was used.

For still zip tied bags, simply make sure the bag is not wet.

For overheads that have been used

• Setup a goalpost (speedrail between 2 combo risers)
• Take the Overhead out of the bag and put them on the goalpost
• Inspect for tears, stains and Wetness and note on return form
• If all is well, put rag back in bag, zip tie bag closed and return bag in proper place.
• if rag is dirty, use Simple Green and a rag to attempt to wipe off dirt.

Lights

• All lights should be tested for functionality
• check scrims and barn-doors

Kits

• Anything that is in a kit should be inspected closely
• Missing screws, connectors, cables and other small parts

Monitors

• Power Up monitor
• Connect it to a source and make sure everything works

Teradek

• Connect transmitter to a source (can use HDMI off AppleTV)
• Connect receiver to a Monitor (can use HDMI Screen in bullpen)
• Use P-Tap cables marked TERADEK and plug in a battery
• Insure antennas are no broken. Tape on Antennas is a RED FLAG.
• Turn on Receiver & Transmitter and insure image is received.

Bartech

• Connect motor to the receiver
• Connect receiver to battery with P-Tap marked BARTECH
• Turn on BFD, Turn on Receiver
• Make sure that motor turns when using the BFD.
• You might need to adjust calibration.

Radio Returns

• Turn on all radios and make sure that all individual radios are working on channels 1, 7, 14
• Take all the batteries off the radios.
• put radios in blue bin
• Put batteries on the charger
• Put skinny (1000mAH) batteries waiting to charge on lip of Skinny blue bin.
• Put fat (2000mAH) batteries waiting to charge on lip of Fat blue bin
• Once a battery is charged, put it in the appropriate blue bin (round back or flat back).
• Take the Surveillances out, check for damages and clean them.

1. Take surv out of bag
2. Check for damage
3. Clean ear piece with paper towel and rubbing alcohol
4. Roll and Re-bag (using new bag if necessary).
5. Put alcohol wipe in bag and seal.
6. Place clean surv in milk crate on walkie shelf

• If Surv is missing ear bud or ear bud is too gross to clean, there are spares on walkie shelf.

Production Supplies

• Coolers need to be air dried and then wiped out with alcohol solution
• Pop ups should be opened and checked for rips/ to make sure they aren't wet
• Make sure director's chairs have back and seat

Camera

• Please note this section is for warehouse check-ins only
• If Camera Tech is present for return, give kit to them and skip this section.

1. Do a visual inspection of camera parts
2. Make sure correct quantities are present
3. Check for obvious signs of damage
4. Let client know, that our Camera Tech will test everything tonight, and they will hear from us tomorrow if they find anything.

• DO NOT "FINALIZE CHECK IN" ON ORDERS WITH CAMERA GEAR

Post Inspection

Email a photo of all return form pages (along with any damage photos) to returns@jmlrental.com

Return working equipment to proper location

Broken equipment should be tagged and put at repair station.

Return Exceptions & Special Cases

Missing Equipment

If a client return is missing a piece of equipment and it is not readily available, mark the missing piece on the return & put a note on the #current-rentals slack channel. If the client says he’ll return it, we give them 24 hours before we charge. If it’s missing, we’ll potentially charge the card on file.

Broken Equipment

• If equipment comes back broken:

1. Take a picture of damage, put on #current-rentals slack channel with order #
2. Make a note on the return sheet, describe damage
3. Make note that item was returned damaged in "check in" in current
4. If item can be repaired, put on repair shelf with tag indicating what's wrong, if it can't be fixed (or used for parts): trash.

Burn-Out

Our policy is to not charge for globe burn-outs. However, the client has to be upfront about it!

A burn-out globe put in the spare box and us not being informed means we can send an order out without a working spare. Unacceptable

A missing globe can’t be ascertained as to burn out or breakage.