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JML Process & Procedures Wiki

This web site contains the various process & procedures used at the JML Group of Companies and is used instead of old style paper Standard Operating Procedures.

We make extensive use of Slack for internal communication. Orders, equipment needs, repairs, etc... any questions, comments & observations should go through slack. AVOID using text messages for this purpose. See Slack Usage for the details.

JML Bible

• Do's and Dont's - a helpful guide
• Rachel's Helpful Hints - another helpful guide
• Management - for our eyes only

Rental Operations

• CurrentRMS Employee Training - suggested training sequence on CurrentRMS
• Rental Process Workflow - the overall rental process
• Rental Inquiry & Quotes - How to generate quotes
• Order Processing - Dealing with an order before pick-up
• Equipment Check-out - Process for Prepping & Checking out equipment
• Equipment Check-in - Process for Checking in equipment
• Invoicing - Getting money from Clients.
• Equipment Maintenance - Maintenance & Repairs
• Warehouse Operations
• Accounting - How to keep things straight
• How To Videos - A collection of How To Videos
• Camera and Accessory Prep & Return - Process for Prepping & Returning Camera & Accessories
• CurrentRMS Tasks - Task Based Overview of CurrentRMS

Video Production (and Other) Services

• Small Service Deals Process - How we Quote Small service deals ($2,000 or less)

Expendables Sales

• Expendables Sales - How we sell expendables
• Purchasing - How we Purchase Expendables
• Inventory - knowing what we have

Office

General information and expected duties are covered on the Business Operations page.

• Office Procedures - Standard Office Stuff
• Shipping-Receiving - Sending or Receiving Stuff
• Facility Usage
• New Employee Onboarding
• Lean Educational Resources

The Rental Managers vast role is covered on the Rentals Manager Duties page

Useful Categories

• Category:Business Operations - General Business Procedures (open & closing, scheduled chores, etc..._
• Category:Video Production - Process & Procedures for Video Production
• Category:Rental Operations - Process & Procedures for Equipment Rental
• Category:Rentals Manager - Info useful to the rental manager
• Category:Shop Tech - Info for Technicians in the shop
• Category:Equipment - Info on our equipment
• Category:CurrentRMS - Description for CurrentRMS, our rental software
• Category:How To - Some How To entries

Editing

In order to edit you must create a login, confirm your email, and then login before you are allowed to make any changes.

Getting started

• How to Create a New Page
• Using Images
• Configuration settings list
• MediaWiki FAQ